Responsible Gambling

At Spinago Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be treated as entertainment, not a source of income. As a licensed online casino, we are dedicated to promoting responsible play and adhering to the strictest regulatory standards.

We understand that problem gambling can affect anyone, regardless of their background or circumstances. That's why we provide various tools and resources to help players stay in control and maintain a healthy relationship with gaming. Our goal is to ensure that our players have a positive and enjoyable experience while minimizing the risk of developing a problematic behavior.

What Is Responsible Gambling?

Responsible gambling, for us at Spinago Casino, means treating gaming as entertainment, not a source of income. It's about being aware of your spending limits, setting boundaries, and recognizing when to stop. Problem gambling can manifest in different ways, including:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gaming

If you're concerned that your gaming habits may be a sign of problem gambling, please reach out to us for support.

Tools to Stay in Control

We offer various tools to help players stay in control:

• Deposit Limits: Set limits on the amount you can deposit into your account.
• Wagering Limits: Limit the amount you can bet per spin or round.
• Session Time Limits: Set a timer to remind yourself when it's time to take a break.
• Reality Checks: Receive regular reminders about your gaming activity and balance.
• Loss Limits: Set limits on the amount you're willing to lose in a single session.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from playing at Spinago Casino.

These tools are designed to help you stay in control and maintain a healthy relationship with gaming.

How to Request Limits or Exclusion

To set limits or activate self-exclusion, simply log into your account, navigate to the settings section, and follow these steps:

1. Choose the tool you'd like to use (deposit limit, wagering limit, etc.)
2. Set the desired limit or exclusion duration
3. Confirm your changes

If you prefer to contact our support team for assistance, please don't hesitate to reach out.

Support for Problem Gambling

We understand that problem gambling can be a serious issue, and we're here to help. If you're concerned about your gaming habits or know someone who is struggling, please seek help from one of the following organizations:

• GamCare
• BeGambleAware
• Gambling Therapy

If you've noticed any of these signs in yourself or someone else, it's essential to take action:

• Chasing losses
• Borrowing money to gamble
• Lying about gaming habits
• Neglecting other areas of life

Please don't hesitate to reach out for support. We're here to help.

Protecting Minors

At Spinago Casino, we take the protection of minors very seriously. Underage gambling is strictly prohibited, and we employ age verification methods to ensure that only adults can access our site. If you're a parent or guardian, consider using parental control software to restrict access to online gaming.

Resources and Useful Links

For additional responsible gambling resources and support, please explore the following:

• GamCare
• BeGambleAware
• Gambling Therapy
• Self-assessment quizzes and tools (e.g., Problem Gambling Severity Index)
• Online forums and support groups

Remember, we're here to help you maintain a healthy relationship with gaming. If you need assistance or have any questions, please don't hesitate to reach out.